Support

Support For The Systems Your Business Runs On

Reactive helpdesk, proactive monitoring and hands-on hardware support for Pegasus Opera 3, Microsoft Dynamics 365 and the IT infrastructure that keeps your business moving.

Get Support Call 020 8017 1000

Opera 3 Support

Software and system support

Dynamics 365 Support

CRM and Business Central

IT Hardware Support

Networks, servers and devices

UK-Based Team

Support from West Drayton

Existing Customers

Looking for Pegasus Opera 3 support or have you been asked to use Remote Support?

If our team has asked you to connect via Remote Support, or you’re an existing customer with an issue right now, access it directly below.

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How We Support You

Support Across Every Part Of Your Business Systems

From day-to-day helpdesk queries to network infrastructure and security, our team keeps your Opera 3, Dynamics 365 and IT systems running smoothly.

Software

Opera 3 Support

Ongoing support for your Pegasus Opera 3 modules, updates and day-to-day system queries.

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Software

Dynamics 365 Support

Support for Dynamics 365 Business Central and CRM, from configuration issues to user queries.

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Hardware

IT Hardware Support

Support for servers, workstations, printers and networking equipment, with advice on repair or replacement when needed.

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Helpdesk

Helpdesk & Reactive Support

A responsive helpdesk for day-to-day issues, with our team on hand to resolve problems as they come up.

Existing customer support
Managed

Proactive & Managed Services

Ongoing monitoring and maintenance to catch issues early, keeping systems patched, backed up and running reliably.

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Network

Infrastructure & Network Support

Support for your network, servers and general IT infrastructure, keeping everything connected and secure.

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Cloud

Cloud & Software Support

Support across Microsoft 365, cloud-hosted systems and other business software your team relies on.

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Security

Security Support

Protecting your systems and data with security monitoring, updates and guidance to keep your business safe.

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Support Contracts

Choose The Right Level Of Cover

Every contract includes unlimited telephone support. Gold and Platinum build on this with extra protection and faster guarantees as your systems become more business-critical.

Silver

Telephone and remote support for day-to-day issues, with cover for your software and hardware updates.

  • Telephone assistance and problem resolution, a telephone support incident of unlimited duration
  • Remote investigation and resolution
  • Software and hardware update contracts
Enquire about Silver
Most Popular

Gold

Diskel's flagship contract. Everything in Silver, plus proactive checks and data protection for growing businesses.

  • Everything in Silver
  • Data fix service if a restore isn't possible
  • Payroll statutory rate updates forwarded automatically
  • Annual system status report
Enquire about Gold

Platinum

Our most comprehensive contract. Everything in Gold, plus preventative maintenance and a guaranteed callout time.

  • Everything in Gold
  • Preventative maintenance visits
  • Full system overhaul, including patches and hardware tests
  • Guaranteed 4 or 8-hour callout time
Enquire about Platinum

Contract pricing depends on your systems and environment. Get in touch below for a tailored quote.

Get In Touch

Talk To Our Support Team

Whether you need support for Opera 3, Dynamics 365 or your wider IT setup, our team is on hand to help. Get in touch and we will point you in the right direction.

  • Phone020 8017 1000
  • Emailsupport@diskel.co.uk
  • HoursMonday to Thursday 09:00 to 17:30, Friday 09:00 to 17:00

Already a Diskel customer with an urgent issue? Use Remote Support to connect with our team directly.