Privacy Policy

Last updated: 06/08/2026

Diskel Ltd ("Diskel", "we", "us") is committed to protecting your privacy. This policy explains what personal data we collect through diskel.co.uk, why we collect it, and how we use it.

Who we are

What data we collect

When you use our website or contact us, we may collect:

• Your name, email address, phone number and company name, when you submit an enquiry form
• Details of the message or enquiry you send us
• Basic technical data about your visit, such as pages viewed and browser type, collected through analytics
• Cookie data (see below)

We do not collect payment details or sensitive personal data through this website.

Why we collect it and our lawful basis

Under the UK General Data Protection Regulation (UK GDPR), we process your data on the following bases:

• Legitimate interests: to respond to enquiries, provide quotes, and follow up on business conversations
• Consent: where you have opted in to marketing communications or non-essential cookies
• Contract: where processing is necessary to deliver a service you have asked for

How we use your data

We use the information you provide to:

• Respond to enquiries submitted through our contact forms
• Provide information about our products and services
• Improve our website based on how it is used
• Send you marketing communications, only where you have agreed to this

Who we share it with

We do not sell or rent your personal data. We may share it with:

• Service providers who support our website and business operations, such as our hosting provider and form software
• Google, where you interact with embedded content such as Google Maps on our contact page
• Analytics providers, to help us understand how our website is used

Any third party processing your data on our behalf is required to do so securely and in line with data protection law.

Cookies

Our website uses cookies to help it function and to understand how visitors use it. In line with the Privacy and Electronic Communications Regulations (PECR), we only set non-essential cookies with your consent. Cookies used on this site include:

• Essential cookies, needed for the site to work
• Analytics cookies, to help us improve the site
• Cookies set by embedded content, such as Google Maps

You can control or disable cookies through your browser settings. Disabling some cookies may affect how the site works.

How long we keep your data

We keep enquiry and contact data for as long as necessary to respond to you and maintain a record of our business dealings, after which it is deleted or anonymised.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Your rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Object to or restrict certain processing
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at sales@diskel.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has not been handled correctly.

International transfers

Where any of our service providers store or process data outside the UK, we ensure appropriate safeguards are in place in line with UK data protection law.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact us