Business Telephone System:
VoIP for UK Businesses
NFON Cloudya cloud telephony — make and receive calls from any device, anywhere. Integrates with Microsoft Teams. Supplied and supported by Diskel.
anywhere
integration
European hosting
uptime SLA
across Europe
integrations
Unified communication
Bring voice, video and messaging together in one place, so your teams stay connected without switching between systems.
Mobile accessibility
Stay reachable on the go with mobile-first capabilities built for remote and hybrid working.
Advanced call management
Optimise how calls are handled with forwarding, queuing and recording, all managed from one system.
Enhanced collaboration tools
Boost teamwork with integration into Microsoft Teams and other collaboration platforms your business already uses.
Scalable solutions
Easily scale your phone system up or down as your business grows, without costly hardware changes.
Cost-effective telephony
Cut hardware and maintenance costs while gaining features that traditional phone systems cannot match.
Robust security and compliance
Protect business communications with data protection and compliance built into the platform.
Customer support integration
Connect telephony with customer support tools so teams have the full picture on every call.
Everything your business phone system needs
Cloud telephony with NFON, built around how your team actually works, and ready ahead of the UK's PSTN switch-off in January 2027.
Ready for the 2027 PSTN Switch-Off
The UK's traditional phone network shuts down in January 2027. Move to NFON's cloud platform now and avoid a last-minute scramble, or rising line rental costs in the meantime.
Built-In Microsoft Teams Integration
Make and receive calls through Teams via Operator Connect or Direct Routing, with full telephony features alongside the tools your team already uses daily.
One Number, Any Device
Take calls on desk phone, mobile app or desktop softphone, all under a single login and number, wherever your team is working from.
Scales as You Grow
Add or remove users in minutes, with no new hardware, no engineer visits and no fixed contract holding you back.
Call Handling That Works Harder
Forwarding, queuing and recording come as standard, so calls get to the right person and nothing falls through the cracks.
Secure and GDPR-Compliant
Rock-solid data protection built into the platform, so your calls and customer data stay compliant without any extra effort on your part.
The UK's traditional phone network is being switched off
Openreach is retiring PSTN and ISDN lines across the UK, and every business still relying on them needs to move to an IP-based phone system before the network closes. It isn't only desk phones affected. Alarms, lift lines, card machines and fax lines running over the same infrastructure will stop working too.
The earlier you plan the move, the more control you have over timing, cost and disruption. Waiting until the deadline is close tends to mean rushed migrations and less choice.
Before you switch, check for:
- Every phone line and extension currently in use, not just the main office number
- Alarm systems, lift lines and door entry systems connected via a phone line
- Card payment (PDQ) machines and fax lines still running over analogue lines
- Broadband services that depend on a traditional phone line
- Whether your current provider has already flagged a stop-sell date for your area